SOLIDWORKS Subscription Services

What BEACON Offers To The Active Subscription Clients?

Certified and trained technical support team to help you transform your product development idea into reality. Productivity Enhancement workshops for subscription members (Terms & Conditions apply).

Support, upgrades, new versions, special releases, add-on features, webcasts, training — all designed exclusively for SOLIDWORKS Subscription Service customers — help improve your performance and productivity with an intuitive 3D design experience and can save you time and money.

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What BEACON Offers To The Active Subscription Clients?

TECHNICAL SUPPORT
  • Dedicated live technical support including telephone assistance, WeBex and onsite support with product features, commands, installation, and troubleshooting for prior and current releases of SOLIDWORKS

  • Full access to the Customer Portal where you can download software enhancements

  • Search a comprehensive library of Technical Articles, Help Topics, Tech Tips, Tech Alerts, Macros, and Best Practices, all written and reviewed by SOLIDWORKS experts

  • Automatic upgrades to the most up-to-date versions of SOLIDWORKS software, including major releases and service packs

  • Pro-Active technical visits from the certified Support Engineer

  • Investigating and troubleshooting all reported technical incidents and resolving them within specified time

  • Offering free CSWP (Certified SOLIDWORKS Professional) certification to all end users to ensure higher productivity levels in SOLIDWORKS utilization

  • SOLIDWORKS Software utilization audit & report

  • Engineering & Enterprise Process Audit and report

  • CAD Admin trainings

  • Productivity enhancement workshop

  • Templates, Library & Smart component training and support

  • Comprehensive Training on all modules of SOLIDWORKS and its suite of products

  • Tailor-made Advanced trainings on need basis

  • Comprehensive training for new recruits in our premises

  • Free listing in the SOLIDWORKS Manufacturing Network for qualified service companies

  • Enhancement request privileges to help impact future releases

  • A complete view of SRs (Service Requests)and SPRs (bugs)

IMPLEMENTATION
  • Auditing and identifying most required functionalities for the design engineers

  • Providing exclusive tips & tricks training to the users to enhance productivity

  • Enhance & strengthen communication, relationships, & processes by regular user interactions

  • Offering evaluation of Add-on Solutions for FEA, CFD & KBE, to help understand value proposition, before investment decision is made

  • Extended Subscription Services

  • If your company has design or engineering teams in multiple locations, uses complex business or engineering process, or employs mission critical designs where time-to-market is crucial, Extended Subscription Service is the Ideal solution.

EXTENDED SERVICES
  • Designated Technical Support Engineer

  • Designated DS SOLIDWORKS Technical Support Account Manager

  • Live 24 X 5 Technical Support

  • Focused Testing

  • Global Service Account Manager to Coordinate Global Projects

  • Priority Response And Resolution

  • Free online CSWA/CSWP Certification

  • Insight And Influence To Product Direction

  • Detailed "What is new" Training On New Releases

  • SOLIDWORKS Software Utilization Audit & Report

  • Engineering & Enterprise Process Audit And Report

  • SOLIDWORKS World VIP Tickets

SOLIDWORKS Subscription Service Benefits at a glance

  • solidworks subscription services

    Live Technical Support

  • solidworks pricing

    Customer Portal

  • solidworks subscription services

    Latest Upgrades

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    Free Online Certification

  • solidworks subscription services

    Product Enhancement Request

Customer Reviews

Prashant Akhare Pressure Control Engineer, T3 Energy Services.

SOLIDWORKS is the best and preferred solution for oil and Gas equipment product design. It has all in one package integration with CAD, Simulation and Flow Analysis. This CAD Operation requires minimum duration of training to get hands on.

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