Question 1. How do we know the latest service pack available for a particular version of SOLIDWORKS?
Ans: Open SOLIDWORKS, click on Help, and then click on Release notes to find out the latest service pack available for that particular version of SOLIDWORKS and the fixed SPRs (SOLIDWORKS Performance Report).
Question 2. Can we download the service pack from the website or should we get it from the value added reseller?
Ans: Yes the customer can directly download the service pack from the SOLIDWORKS website, until he is under subscription.
Question 3. What are the benefits of taking the Subscription?
Ans: As a Subscription Service Program member, you receive automatic upgrades to the latest versions of SOLIDWORKS software, live technical support from your local authorized value-added reseller (VAR), as well as requested software enhancements. You also gain access to the SOLIDWORKS Customer Portal—a web-based hub for SOLIDWORKS resources. The SOLIDWORKS Subscription Service Program enables you to focus on what matters most—designing better products
Question 4. What is a SOLIDWORKS® customer portal login account? Can I register my serial number through this login account?
Ans:The SOLIDWORKS® customer portal login account is an email-based account used to log into the SOLIDWORKS® Customer Portal. For full access to all features within the customer portal, your subscription service contract with your reseller must be up to date.
To register a product, login and select “Register My Products” – then following the instructions.
To create a customer portal account, please go to the below web link and click on the link that says “click here to create a sign-in account”. SOLIDWORKS Customer Portal
Question 5. How to change document units from metric to inches?
Ans: Unit settings can be changed from Tools > Options > Document Options > Units.
To have this setting as the default units setting, navigate to File > Save as. Once in the Save As dialogue box, from the “save as type” pulldown box select “Part templates” – SOLIDWORKS will automatically navigate itself to your default template location, from here you can select Part.prtdot and overwrite this template. Now when you open a new part, inches will be the default units.This procedure can be repeated with Assemblies and Drawings. This is also the procedure for changing existing file’s unit systems.
Question 6. Which Windows Operating Systems will be supported by SOLIDWORKS 2015?
Ans: IMPORTANT – SOLIDWORKS 2015 is no longer supported on 32-bit operating systems
The following operating systems are supported by SOLIDWORKS 2015: