Ans: Open SOLIDWORKS, click on Help, and then click on Release notes to find out the latest service pack available for that particular version of SOLIDWORKS and the fixed SPRs (SOLIDWORKS Performance Report).
Ans: Yes the customer can directly download the service pack from the SOLIDWORKS website, until he is under subscription.
Ans: As a Subscription Service Program member, you receive automatic upgrades to the latest versions of SOLIDWORKS software, live technical support from your local authorized value-added reseller (VAR), as well as requested software enhancements. You also gain access to the SOLIDWORKS Customer Portal—a web-based hub for SOLIDWORKS resources. The SOLIDWORKS Subscription Service Program enables you to focus on what matters most—designing better products
Ans:The SOLIDWORKS® customer portal login account is an email-based account used to log into the SOLIDWORKS® Customer Portal. For full access to all features within the customer portal, your subscription service contract with your reseller must be up to date.
To register a product, login and select “Register My Products” – then following the instructions.
To create a customer portal account, please go to the below web link and click on the link that says “click here to create a sign-in account”. SOLIDWORKS Customer Portal
Ans: Unit settings can be changed from Tools > Options > Document Options > Units.
To have this setting as the default units setting, navigate to File > Save as. Once in the Save As dialogue box, from the “save as type” pulldown box select “Part templates” – SOLIDWORKS will automatically navigate itself to your default template location, from here you can select Part.prtdot and overwrite this template. Now when you open a new part, inches will be the default units.This procedure can be repeated with Assemblies and Drawings. This is also the procedure for changing existing file’s unit systems.
Ans: IMPORTANT – SOLIDWORKS 2015 is no longer supported on 32-bit operating systems. The following operating systems are supported by SOLIDWORKS 2015:
Windows 7 64-bit
Windows 8 64-bit
Windows 8.1 64-bit
Ans: Yes, it is possible to have multiple versions of SOLIDWORKS on the same system. During install, specify separate paths for the install directory and the Toolbox directory. Please be aware that SOLIDWORKS 2015 does not support backward compatibility.
Ans: Product activation is a secure, hassle-free process that authenticates licensed users during the installation process. For more information regarding product activation please refer to the SOLIDWORKS Activation FAQ:
Ans: Activation requires that you have Internet or email access. After activation, you do not need to be online to use the products. If you do not have email access on the computer where you use SolidWorks, you can choose the Manual method to save the activation file and email it from another computer that has email access. Instructions will be provided during the activation process including the email address to send it to. The server that receives the activation email will automatically process it and return an authorization file within minutes. Upon receipt of this activation file, you simply return it back to your workstation and read it into the Activation Manager.
Ans: If multiple SolidWorks products are to be used (e.g. SW Standard and SW Simulation Premium), enter the serial numbers separated by a comma.
Ans: When the toolbox files are located on a server location and not on the local machine, upgrading the client SOLIDWORKS installation will not update the toolbox. The preferred procedure is to copy the toolbox files to a local machine, point the toolbox options to the local folder, then run a repair of the installation.